Introduction
Welcome to Qalb Al Attar.
At Qalb Al Attar, we value your trust and are committed to protecting your personal information with the highest level of care and security. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with our brand.
By accessing or using our website, you agree to the terms outlined in this Privacy Policy.
Information We Collect
When you visit or make a purchase from Qalb Al Attar, we may collect the following information:
A. Personal Information
- Full Name
- Email Address
- Phone Number
- Shipping Address
- Billing Address
- Payment Information (processed securely via third-party payment gateways)
B. Order Information
- Products purchased
- Transaction details
- Order history
- Delivery preferences
C. Device & Usage Information
- IP address
- Browser type and version
- Time zone
- Pages viewed
- Time spent on pages
- Referring website
- Cookies and similar tracking technologies
How We Use Your Information
We use your information for the following purposes:
- To process and fulfill your orders
- To provide order confirmations and shipping updates
- To communicate with you regarding your purchases
- To respond to customer service inquiries
- To improve our website and shopping experience
- To prevent fraud and maintain security
- To send promotional emails and offers (only if you opt-in)
We do not sell, rent, or trade your personal information to third parties
Payment Security
All payments made on Qalb Al Attar are securely processed through trusted third-party payment gateways.
We do not store or have access to your full credit/debit card details. All transactions are encrypted using SSL (Secure Socket Layer) technology to ensure maximum security.
Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
- Enhance your browsing experience
- Remember your shopping cart and preferences
- Analyze website traffic and performance
- Improve marketing and personalization
You may disable cookies in your browser settings. However, some features of the website may not function properly without cookies.
Sharing Your Information
We may share your information only with:
- Shipping and courier partners for order delivery
- Payment service providers for secure transactions
- Email marketing platforms (if subscribed)
- Analytics providers to improve website performance
- Government or legal authorities if required by law
All third parties are required to maintain confidentiality and protect your information
Data Retention
We retain your personal information only as long as necessary to:
- Complete transactions
- Provide customer support
- Maintain legal and accounting records
- Comply with applicable laws
You may request deletion of your personal information at any time by contacting us.
Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for marketing communications
- Object to certain data processing
To exercise these rights, please contact us at:
Email: support@qalbalattar.com
Data Protection & Security
We implement strict security measures including:
- SSL encrypted website
- Secure payment integration
- Limited access to personal data
- Regular system monitoring
While we strive to protect your information, no online transmission can be guaranteed 100% secure. We encourage safe browsing practices.
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites.
Changes to This Privacy Policy
Qalb Al Attar reserves the right to update or modify this Privacy Policy at any time.
Any changes will be posted on this page with a revised effective date.
Contact Information
If you have any questions about this Privacy Policy, please contact us:
Qalb Al Attar
Email: support@qalbalattar.com
Phone: +91 90000 00000
Location: India
At Qalb Al Attar, your privacy is honored with the same care, integrity, and excellence that defines every fragrance we create.
Your trust is sacred to us.