Introduction

Welcome to Qalb Al Attar.

These Terms & Conditions govern your use of our website and the purchase of our products. By accessing our website or placing an order, you agree to comply with and be bound by these terms.

If you do not agree with any part of these Terms & Conditions, please do not use our website.

Eligibility

By using this website, you confirm that:

  • You are at least 18 years old
  • You are legally capable of entering into binding contracts
  • The information you provide is accurate and complete

Products & Descriptions

Qalb Al Attar offers premium attar and fragrance products.

We strive to ensure that product descriptions, images, and pricing are accurate. However:

  • Slight variations in color or packaging may occur
  • Product images are for representation purposes
  • We reserve the right to correct errors in pricing or descriptions without prior notice

Pricing & Payments

  • All prices are listed in INR (₹) unless otherwise stated
  • Prices may change without prior notice
  • Payment must be completed at checkout

We accept payments through secure third-party payment gateways.
Qalb Al Attar does not store full payment card details.

Order Acceptance

Once you place an order:

  • You will receive an order confirmation email
  • This email does not guarantee acceptance of the order

We reserve the right to:

  • Cancel orders due to stock issues
  • Refuse suspicious or fraudulent transactions
  • Limit quantities per customer

If your order is canceled after payment, a full refund will be issued.

Shipping & Delivery

  • Delivery timelines may vary depending on location
  • Delays may occur due to courier issues or unforeseen circumstances
  • Qalb Al Attar is not responsible for delays caused by third-party logistics providers

Shipping details will be provided after order confirmation.

Returns & Refunds

Due to the nature of fragrance products:

  • Opened or used products cannot be returned for hygiene reasons
  • Returns are accepted only if the product is damaged or incorrect
  • Claims must be made within 48 hours of delivery

Refunds (if approved) will be processed to the original payment method.

Intellectual Property

All content on this website including:

  • Brand name “Qalb Al Attar”
  • Logos
  • Product names
  • Images
  • Designs
  • Text content

is the intellectual property of Qalb Al Attar and may not be copied, reproduced, or used without written permission.

Prohibited Use

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to hack, damage, or disrupt the website
  • Copy or misuse brand materials
  • Submit false or misleading information

Violation may result in termination of access and legal action.

Limitation of Liability

Qalb Al Attar shall not be liable for:

  • Indirect or consequential damages
  • Loss of profits or data
  • Allergic reactions or misuse of products

Customers are advised to perform a patch test before full use of fragrance products.

Privacy

Your use of this website is also governed by our Privacy Policy.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising shall be subject to the jurisdiction of Indian courts.

Modifications

Qalb Al Attar reserves the right to update or modify these Terms & Conditions at any time.

Changes will be effective immediately upon posting on the website.

Contact Information

For any questions regarding these Terms & Conditions, please contact:

Qalb Al Attar
Email: support@qalbalattar.com
Phone: +91 90000 00000
Location: India